l Experienced Project Manager with over 10 years of hands-on experience leading and managing all stages of software development projects thru full SDLC; with expertise in both traditional and Agile
(SCRUM) development methodologies. Results-oriented leader with excellent communication, interpersonal and organization skills, experienced in cross-team interaction and collaboration.
l Certified Scrum Master and Agile Coach with thorough understanding of Agile Methodologies and experienced in Coaching Agile Scrum processes, and mentoring team member in roles and responsibilities for teams starting towards Agile and those looking to mature their Agile environment.
l Over 4+ years Scrum Master experience with direct involvement leading concurrent scrums in all aspects of Scrum development for both co-located and distributed teams (release planning, iteration planning, daily stand-ups, sprint demos, retrospective, and managing product backlog etc); including almost 3 years experience leading Scrum-of-Scrums to keep multiple Agile/Scrum teams coordinated and focused.
l History of creating solutions that require expertise from a range of disciplines and requires managing multiple concurrent work streams.
l Consultant experience delivering projects that meet stakeholder needs. Worked to rapidly identify client needs, design solutions, and deliver within established budgets and timelines. Delivered solutions in such a way that my company’s and client’s needs were met.
l Continually strive toward excellence. Passionate about striving to improve the performance of the teams and organizations, through an inclusive, ongoing process of inspect and adapt, continual improvement was an inherent part of my delivery teams’ culture.
Certifications:
· CSM – 2008 (Trained by Mike Cohn)
Professional Experience
Press Ganey Associates, Inc. — South Bend, IN 7/2009 to Present |
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Agile Coach, Scrum Master, Lead Project Manager |
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Coached Press Ganey’s first Agile team. Matured the team so the business began to receive the benefits they anticipated from Agile. Influenced migration of PMO toward more Agile practices. Functioned in the role of Agile Coach, Scrum Master, and Project Manager.
Selected Contributions:
l Promoted Agile Methodologies in the process of establishing an Agile environment, including mentored team members and business stakeholders on Agile roles and responsibilities. (Engrained Scrum roles of Scrum Master, Product Owner, and Team Member).
l Fully implemented Scrum and aided first Agile teams to self-organize. (14+ collocated people).
l Responsible for leading Scrum-of-Scrums to keep multiple Agile/Scrum teams coordinated & focused.
l Lead all aspects of Scrum development; release planning, iteration planning, daily stand-ups, sprint demos, retrospective, and managing product backlog etc.
l Introduced engineering practices including TDD, Continuous Integration, and worked to balance incremental design with appropriate planning. Encouraged more effective pairing. Justified additional outside training when it was required.
l Coached a new Lexington, Mass., team on Agile until a permanent Scrum Master was hired for that team.
l Lead a project using Agile that involved four (4) geographies of Press Ganey employees and an offshore partner in Brazil. Approximately 40 programming and QA team members are involved in the project. The Product Management team consists of four members.
l Prepared communications for the Board of Directors on a weekly basis using key indicators of this high profile, complex application.
l Created a method for supporting production systems without having them disrupt the agile teams.
l Fostered the creation of active Communities of Practice. Ongoing communities include ones focused on Scrum and Engineering Practices.
l Established the use of tools to support distributed Agile teams. Fostered big visible charts for teams that were collocated.
l Increased the frequency of production releases of our client-facing software. Releases are as frequent as monthly.
l Implemented VersionOne and Team Foundation Server software for managing distributed teams
Moody’s Analytics — South Bend, IN 10/2006 to 6/2009 Certified Scrum Master, Agile Project Manager, Program Dir |
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Program Director (Scrum Master, Coached Agile Teams) 3/2008 to 6/2009
Program Manager (Scrum Master) 10/2006 to 2/2008
Promoted to level of Program Director in recognition of my ability to deliver solutions within established timeframes and for working to continually improve the delivery methodology used by my teams. Responsibilities include managing team of 20+ Developers in South Bend (and technology team of 12 in China). Earned responsibility for a 60+ person distributed team responsible for complete redevelopment of the corporation’s web site. Built consensus and facilitated communication between the product owners and technology teams as well as other groups, including the legal, order fulfillment, and product support teams.
Selected Contributions:
l Promoted & deployed Agile and Scrum process for team of 30+ IT resources in US & China. Adopting Agile brought more openness to projects, allowing more collaboration between key stakeholders and project team.
l Organized multiple Scrum teams working on concurrent, interdependent work streams, and mentored team members on Agile roles and responsibilities. Maximized the value to the organization by leveraging my skills across multiple scrum teams and projects.
l Responsible for leading Scrum-of-Scrums to keep multiple Agile/Scrum teams coordinated & focused.
l Lead all aspects of Scrum development; release planning, iteration planning, daily stand-ups, sprint demos, retrospective, and managing product backlog etc.
l Increased software speed to market by more than 50%.
l Increased predictability of release frequency and delivered the most valuable features to the market with each release.
l Established product roadmaps in conjunction with key stakeholders and delivery team senior management. The roadmap projected the year’s release schedule and themes of the releases, allowing sales teams to begin building pipelines for upcoming products.
l Ensured items on the product roadmap were delivered according to the schedule identified in the roadmap. Met the established timeline for 90% of projects.
l Transitioned to continuous integration and automated testing from one that had required manual build/deploy/test cycles. Dramatically decreased defects in the final product due to instant feedback on code quality with each build.
l Implemented Rally software for managing distributed teams
l Communicated to key stakeholders in their preferred format. On a regular basis, presented status of high priority projects to the Chief Technology Officer, Managing Director, and Senior Director stakeholders.
Crowe Chizek and Company, LLC — South Bend, IN | 5/1996 to 9/2006 |
Sr. Manager (Project Manager, Business Development), 2005 to 2006
Manager (Project Manager), 2002 to 2005
Project Leader (Technical Lead), 1999 to 2002
Sr. Consultant (Technical Lead, Developer), 1998 to 1999
Consultant (Software Developer), 1996 to 1998
Advanced from role of developer to roles of Technical, Project, Client, Relationship, and Engagement Management. Responsible for delivering professional services projects up to $1.9 Mil. Hands-on managed projects within prescribed Software Engineering Institute (SEI) Capability Maturity Model (CMM) processes.
Selected Contributions:
l Implemented Agile like process; facilitated Rapid Initial Planning (RIP) and Joint Application Design (JAD) sessions. 3 to 5 day sessions provided the basis for cu stomer acceptance of the project plan.
l Used Agile like weekly delivery iterations to assess financial institutions for conformance to network security best practices; scope encompassed review of both technical / procedural aspects. Conducted SAS 70 audits of IT controls.
l Consulting experience in all aspects of custom software development, including gathering requirements, designing solutions, managing teams, and working closely with clients. Client interaction included both tele-presence and on-site interactions requiring travel.
l Strengthened client relationships and identified new opportunities to provide value through service offerings. Customized existing solutions to meet the needs of other client business units, maximizing the value to my company and the client.
l Ensured adherence to configuration management, quality assurance, and communication plans. Improved team performance by documenting procedures and verifying conformance. Increased customer satisfaction by meeting commitments and communicating project status on a regular basis.
l Managed project budgets, ensuring quality delivery within the timeframes to which we committed. Allocated proper resources to meet client needs within the established budgets.
Education
Michigan State University — East Lansing, MI | 9/1992 to 5/1996 |
Bachelor of Science in Computer Science
Cognate in Communication, additional studies in Mathematics
Delivered solutions using the following technologies and approaches:
Trained in Business Continuity and Disaster Recovery Planning